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Interactive Diagnostic Wizard Β· Step-by-Step Fixes

Mobile & Desktop Troubleshooter

Select your device and the exact issue you encountered. Get instant, tested instructions to fix failed downloads, missing sound, or Camera Roll saving.

Step 1: Choose Your Device
Step 2: What Happened?

Fix: Move Downloaded Video from Files to Photos App

Verified Solution

Root Cause

Apple iOS automatically directs all web downloads to the Files app (iCloud Drive / Downloads), not directly into the Camera Roll.

Exact Actionable Steps

  1. Open the built-in blue Files app on your iPhone or iPad.
  2. Tap Browse in the bottom-right corner, then tap Downloads (under "On My iPhone" or "iCloud Drive").
  3. Locate and tap the newly downloaded Meta AI MP4 video.
  4. Tap the Share button in the bottom-left corner (the square with an upward arrow).
  5. Scroll down the action list and tap Save Video. It will now appear instantly in your Photos Camera Roll!